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Policies

Privacy Policy

What we collect, why, and how you stay in control. We never sell your information.

Who we are

This policy explains how Bee Leaf LLC ("Bee Leaf," "we," "us") collects, uses and protects information when you visit this website, contact us, place a pickup order, book a consultation or request a subscription or gift card.

We collect only what we need to serve you. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

What we collect

We collect information you give us directly through our forms:

  • Contact details: name, email address and phone number.
  • Order and request details: products, quantities, pickup times, subscription and business-delivery preferences, and gift card recipient and message.
  • Consultation details: the times you choose and anything you tell us about your wellness goals.
  • Newsletter signup: your email address.
  • Basic technical data: page visits, device and browser type, and approximate region, collected by Vercel Web Analytics in an aggregated form that does not use cookies or identify you personally.

How we use it

We use your information to:

  • Prepare and confirm your orders, pickups, subscriptions and gift cards.
  • Schedule consultations and send confirmations and reminders.
  • Answer your questions and provide customer support.
  • Keep one customer record per person so your in-store, online and loyalty history stays together.
  • Send our newsletter, only if you asked for it. Every email has an unsubscribe link.
  • Protect our site from spam, fraud and abuse, and meet legal and tax obligations.

Wellness information

Anything you share about your health or wellness goals is used only to prepare for your consultation and suggest teas and herbs. Access is limited to Bee Leaf staff who need it to serve you.

Bee Leaf is a retail tea shop, not a healthcare provider, so HIPAA does not apply to us. We still treat this information as sensitive and never use it for advertising.

Who we share it with

We share information only with service providers that help us run the business, under agreements that limit their use of it to providing those services:

  • Website hosting and analytics (Vercel).
  • Our database provider, which stores order and customer records.
  • Email and video-meeting services used to send confirmations and host virtual consultations.
  • Our payment processor, once online payments are enabled. Card numbers are entered directly with the processor and never stored by Bee Leaf.

How long we keep it

We keep order and payment records for as long as tax and accounting rules require, generally up to seven years. We keep other customer information while you remain a customer, and delete or anonymize it when it is no longer needed or when you ask us to.

Security

Information is sent over encrypted connections (HTTPS) and stored with access controls. No system is perfectly secure, but we take reasonable steps to protect your information and will notify you as required by Michigan law if a breach affects you.

Your choices and rights

You can ask us to see, correct or delete the personal information we hold about you, or to stop sending marketing email, at any time. Contact us using the details below. We will respond within 45 days and will not treat you differently for making a request.

Depending on where you live, state privacy laws (including those of California) may give you additional rights. We honor those requests for every customer, regardless of state.

Our site does not track you across other websites, so browser Do Not Track and Global Privacy Control signals have nothing further to switch off.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Changes and contact

If we change this policy, we will update the date at the top of this page. Significant changes will be highlighted on the site.

Questions or requests: Bee Leaf LLC, 203 S. Washington Ave., Saginaw, MI 48607.

We're a small shop and happy to explain anything here in plain words.

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